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Support
Everything about our games, your account, how we keep your details safe and the rules we play by.
Our games
All 31 games are our own. We design, build and host them, so they run straight from millanddesign.com in your browser.
Who makes the games?
Our in-house team at Mill And Design. There are no third-party game providers and no adverts inside the games.
Do I need to download anything?
No. Games open inside the page on any modern browser: Chrome, Safari, Edge or Firefox, on phone, tablet or computer.
Can I play without an account?
Yes, every game works as a guest. Signing in only adds your coin balance, XP, levels and recently played list.
A game won't load. What can I do?
Press "Restart game" under the game, refresh the page, or try another browser. Still stuck? Tell us which game and what device you use.
Are the games real gambling?
No. They are free entertainment. Play credits and coins have no cash value, nothing can be bought and there are no prizes.
Your account
A free account keeps your coins, XP and level on our server, so they follow you to any device.
Go to my accountHow do I sign up?
Go to Join free and choose a username, email and password, or use "Continue with Google". You must be 18+ and live in the UK.
How do coins and levels work?
You start with 10,000 coins. Collect 2,500 more every 24 hours from your account page. Opening a game earns 10 XP (once per game per day) and the daily bonus earns 50 XP. XP moves you up seven levels, from Apprentice to Grand Designer.
I forgot my password.
Use the contact form with the "Forgot password" topic from the email on your account. We will help you reset it. We never send passwords by email.
How do I delete my account?
Sign in, open your account page and choose "Delete account". Your account record is removed from our server straight away.
Safety and login
Every form on this site is processed on our server. Nothing you type is stored in your browser or shown on any page.
- Encrypted passwords. Passwords are turned into a one-way hash before they are saved. Nobody, including our team, can read them.
- Protected storage. Account records and form logs live in private server folders that cannot be opened from the web.
- Secure sign-in. A secure, HTTP-only session cookie keeps you signed in. Five wrong passwords lock the account for 15 minutes.
- Google sign-in. If you use it, Google confirms who you are and shares only your name and verified email.
- Encrypted email. Contact and Player Care messages travel from our server to our team over an encrypted connection.
- No payment details, ever. There is nothing to buy, so we never ask for card or bank details.
Our policies
The rules we follow, in plain English.
Player Care
Need a break, an account restriction or help with your data? Write to us here and a real person will reply.
For general questions you can also use the contact page.